Answers to some frequently asked questions.

These questions should help you understand the various changes we have made due to Covid-19.

We are now fully open for eat in and takeaway. Please see our new Menu.

What should I do if I have Covid-19 symptoms?

If you are displaying any Covid-19 symptoms, are self-isolating or have been told by NHS Test and Trace service that you’ve been in contact with a person who has coronavirus (COVID-19), please do not come to the shop for whatever reason.

You should follow the advice from the NHS website – https://www.nhs.uk/conditions/coronavirus-covid-19/

Can we order at the counter?

Takeaway is ordered at the counter or by phone. We can take table orders at the counter however we encourage you to sit down and be served at the table. We will still be maintaining social distancing and max 2 people in the counter area at any one time.
If you would like to eat inside or out, ordering and payment is usually taken at the table…
– you can order from a waiter and then pay your bill after your meal in the normal way using card or cash.
– or you can order directly from the table using Mobile Ordering – No App, No Fuss. Just scan the QR code on the tables.
We have limited tables outside and so outside dining is subject to table availability. Please check table has been sanitised before you sit down.

What are the current rules for Dining?

  • We recommend customers order food and drink from the table unless it is takeaway
  • You should still observe social distancing
  • Customers will be asked to register or check in to our Loyalty System. They can also use NHS test and trace if they wish
  • When not seated – for example being shown to a table, or going to the toilet – we would encourage customers to continue wearing masks and observe social distancing
  • One plastic screen will remain at the till
  • Contactless payments are encouraged or use the Mobile Ordering system.
  • Payment is can be taken at the table or the counter

Will buggies and pushchairs be allowed?

We still have a limited layout and so we cannot accommodate buggies, pushchairs or prams in the restaurant at the moment. If you need to have these with you then dining outside is your only option.

Can I catch COVID-19 from food?

COVID-19 is a respiratory illness and is known to transmit from person to person, or from the droplets that are generated when an infected person sneezes, coughs or talks.
At the time of writing in early June, World Health Organisation experts say that it is highly unlikely that people can contract COVID-19 from food or food packaging.
As a matter of good hygiene practice our staff wash their hands often with soap and water for at least 20 seconds and/or sanitise regularly. This is done as a matter of routine, before and after handling food, serving customers and especially after being in a public place, blowing their nose, coughing, or sneezing.

Will you still be offering takeaway and delivery?

Takeaway collection is still available. Takeaway orders can be requested in person at the shop or by telephone.

Due to staff limitations, delivery is not available at the moment.

What if customers can only pay with cash?

We will take payment by card or cash. Customers should still sanitise their hands after receiving change – we do!

Will I still have to Check in?

Our QR code for Test and Trace is still on display, however the law has now changed and it is no longer mandatory to use this.
We will however still add you to our Loyalty system by asking you to provide your name, contact number and an email.

What will your opening hours be?

The week’s opening hours are always on most of the website pages. Our opening hours have now been extended from 10am to 4pm, Wed-Sat.

Are you taking online bookings?

We are taking online bookings for dining in the restaurant. You may dine outside without booking, subject to table availability. Please check table has been sanitised before you sit down.